Support

We are here to support you!

FLEX strives to provide the highest level of care and customer service to all clients. If your experience with FLEX did not meet or exceed your expectations we would appreciate the opportunity to hear your concerns, review our procedures, and respond in a prompt manner.

how do I raise my concerns to FLEX?

Please outline your concerns by emailing our client support / review team at support@flexpsychology.ca. If you are uncomfortable sharing the specifics of your concerns by email, please provide us contact information and one of our clinical directors will reach out to you as soon as we are able.

What will happen when i have contacted the support team?

The information and resources found on FLEX Psychology and its sister sites are provided for educational purposes only. The details contained on this site are not intended to be taken as therapeutic advice, nor have they been focused towards your individual needs. Use of these resources or documentation are intended for self-help purposes only and are not reflective of a therapeutic relationship with the clinical team at FLEX Psychology. Any purchases or e-commerce solutions that are offered are not likely covered by your extended health coverage for psychological services. Individualized supports may be covered by such plans. All material are provided under the Creative Common's license unless otherwise specified. Material that has been gathered from other resources is always identified and are only replicated (beyond sourcing) with permission. CLICK HERE to view FLEX Psychology's Social Media Policy